Smoking-Hookah Products
Smoking-Hookah.com is dedicated to providing only the highest quality hookah products and accessories. Throughout our travels, we spent a great deal of time in various Middle Eastern countries. Our products are made in the Middle East and shipped around the world. We even have customers in the Middle East!
In order to facilitate your enjoyment, we have promised ourselves and made a commitment to our customers to keep our prices reasonable. Through strategic alliances with global producers and importers, we are able to keep our rates low and product quality high.
Ordering
Smoking-Hookah.com products are available for payment by credit card. Purchasing through Smoking-Hookah.com is secure and easy. Our online credit card processing system uses a Secure Sockets Layer (SSL) to ensure your information is protected at all times.
Smoking-Hookah.com accepts the following major credit cards: Visa, MasterCard.Upon completing your payment, be sure to follow the instructions and keep your payment information in a safe place.
Shipping Times
We do our best to deliver our products in a timely fashion, (estimated 5-7 work days contingent upon shipping location and availability for any order over $60, 10-14 work days on orders up to $60).
U.S:
Shipping costs are:
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$5.5 on orders up to $10.
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$8.5 on orders from to $11 to $20,
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$12 on orders from $21 to $50,
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$15 on orders from $51 to $70,
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$16.5 on orders from $71 to $100,
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$17.5 on orders from $101 to $120
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$18.5 on orders from $121 to $150
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$30 on orders from $151 to $200
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and $55 on orders of $201 and over.
Shipping costs are as stated above. You will receive a tracking number via email. Please be sure to provide a valid email address.
Most of our goods are sent with UPS Ground or USPS priority mail. Some of our goods may be sent form a different location,
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Worldwide Shipping:
for worldwide shipping rates click here
Shipping costs are as stated above. You will receive a tracking number via email. Please be sure to provide a valid email address.
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France:
All parcels will be delivered within 10-14 working days in a standard Air –mail.
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To return a product(s), please follow these steps:
GENERAL RETURN TERMS:
Due to the nature of our products, we are unable to receive returns on products that have been used. This would present a health concern and disallow us from selling these products as 'new.' We will, however, receive returns on products that are in a new, unused condition.
RETURN POLICY:
Product(s) must be returned to us within ten (10) calendar days of purchase date.
Product(s) must be accompanied by a Product Return Form.
Product(s) returned for any reason other than the product(s) being defective, damaged during shipping or erroneously-shipped will:
Be shipped at the customer's expense.
Incur a fifteen percent (15%) restocking fee.
Be eligible for store credit or credit card refund (minus any applicable restocking fee).
Please note that we will not refund any shipping, handling or insurance charges
We welcome your feedback
Our mailing address is Smoking-Hookah,1420E saint andrew pl,unit E
SANTA ANA, CA 92705. Please feel free to write us, or email us your feedback to cs@smoking-hookah.com.
FEEDBACKS: Read what our customers are saying about us.
