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Privacy Policy

Privacy Policy Commitment:

At Smoking-Hookah.com we believe that keeping our customers privacy is most important. This privacy policy was created to assure you, our customers that shopping through our website, is one of the safeties ways to shop. Here you can find out what information we collect and for what use.

What the information is used for?

You provide information about your self when you place an order. We use this information only to complete your order and provide you the service you deserve. We do not share this information with any third party. This information is stored for future contact by email or phone.

We may collect the following information: your full name, email address, telephone number, billing address, recipients name and home address, billing information (credit card number, expiration date), the products you ordered and previous orders. We collect this information even if you decide to cancel your order and if you ask to just register on our website, then we request your name and email address.


Smoking-Hookah.com contains hyperlinks to third party Web Sites. When you use this third party links, you are no longer under Smoking-Hookah.com responsibility, and you should check thirds parties privacy policy information. Just be sure that Smoking-Hookah.com does not share any of your personal information with third parties at any time.

"Live Chat Online" Feature:

We at Smoking-Hookah.com do our best to provide the most outstanding customer service possible, we have a "live Chat" feature where you can open a chat box in real-time with Customer Service representative. When you start a chat with one of our representatives, the system recognizes you automatically. None of your personal information is reviled accept the information you've put in on registration to our site. This information is in no way shared with any third parties.

What are Cookies?

Smoking-Hookah.com uses "cookies," which is a small collection of information which is sent to your web browser and stored as a text file on your hard drive. Cookies are used to identify visitors who have previously visited or registered our website. We assure you, that we do not use cookies to store or view any of your personal information. If you wish to place an order through our website, you must have cookies "enabled" on your browser. If you do not wish to enable cookies on your browser you may still place an order over our Live Chat or by the telephone.

Security/Credit Card Information:

Smoking-Hookah.com is committed to protect your personal information. we have put in place appropriate means of security to protect the information we are given online.
In an effort to avoid credit card fraud and to prevent minors of purchasing our products, we reserve the right to ask for additional verification before an order is packed and shipped. This information may include, but is not limited to, copies of the cardholders ID and/or credit card used to make the purchase. This information is strictly used for verification purposes only and will not be shared with a third party.
In spite of what is written above, Smoking-Hookah.com may share any personal information when required by law or in a situation where we believe that such action is necessary in cases of:
1.Protect and defend the rights or property of Smoking-Hookah.
2.Cooperate with a legal investigation as for credit card fraud, purchases of our products by minors and more.
3.Identify persons who may be violating the law, the rights of third parties, or misusing the Smoking-Hookah.com network or its related properties.